BPO Jobs in Cognizant – Technical Support recruitment in CTS

BPO Jobs in Cognizant – Technical Support recruitment in CTS. Cognizant recruiting minimum 1 year of experienced BPO candidates in Pune. do you have experience as a tech support associate in past? This is the right job for your career. Let us see all details in this post about BPO jobs in Cognizant. Interested and eligible candidates can apply online through the below-mentioned link on our website @Freshers365.com

About Cognizant:

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. 

BPO Jobs in Cognizant Details:

Company NameCognizant Technologies service
Location Pune
QualificationAny Graduate
SalaryBest in Industry
Last DateASAP
Job RoleTechnical Support Associate

Roles and Responsibilities:

  • Ability to understand customer issues and route to the appropriate team
  • Ticket Creation/Categorization/Prioritization
  • Incident resolution and recovery
  • Ensure on meeting daily KPIs
  • Receiving and making end-user calls
  • Provide first level resolutions
  • Ticket escalation to respective Support Group

Job Requirments:

  • 1 to 3 years
  • Minimum 1 year experience in an International BPO.
  • Experience in Voice/Semi Voice process.
  • Expertise in Technical Skills.
  • Experience in International Calling
  • Experience in Technical Support domain
  • Experience in Salesforce, CRM
  • Excellent Customer handling skills

How To Apply BPO Jobs in Cognizant ?

Interested and Eligible candidates can apply online through the below-mentioned link. Before going to apply online check all details above like skills and experience.

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